How does the library membership work?
Our library membership plans start from Rs.399 per month, where you can borrow upto FIVE BOOKSfrom our stocklist. Once the membership enrollment process is complete, the chosen books will be delivered to your doorstep within 0-3 days. The membership begins the day you receive your first lot of books. Once you are done with at least three of your books, you can request us for exchange, where you select another set of books, and the doorstep exchange happens within 0-3 days. During exchange, the new set of books are handed over to you, and you need to return the read books to the same delivery person.Kindly refer to all our library membership plans below:
Yearly membership costs Rs.2149, which brings down the effective monthly cost to just Rs.179 per month.
Are the exchanges unlimited?
We offer free doorstep delivery/exchange once a calendar month, which you may avail or not. It totally depends on your reading speed. Any additional exchanges in the same calendar month would be chargeable by Rs.70. However, store walk-in exchanges are unlimited, where you can exchange any number of times and any number of books at the store.
Are there any deposits involved, in addition to the membership charges?
One time refundable deposit of Rs.500 applies to every new membership from us. This is for our security to partially cover any involved risks against loss/damage, and will be instantly refunded whenever you choose to close the membership with us.
What is the ordering process?
Be it for the first time, or exchanges, we receive the orders for doorstep service through our website or our android mobile app. One can login to our website/app only after the enrollment process is complete. In-store exchanges are instant without any restrictions.
How long can I hold the borrowed books during membership?
There is no such restriction, and it completely depends on your reading speed. For instance, if you go for six months membership, you may keep the same five books for six months, or exchange six times in six months. So basically, you can hold the books as long as the membership is ACTIVE.
How can I check out current collection of books in the library?
You may browse through our current collection of books by clicking here. Kindly note that the listing changes very frequently based on the book exchanges carried out at doorstep/our Read and Brew physical store.
Can I pause my membership?
Yes, you can. If you take a membership of more than one month, you can pause/resume at your convenience, considering that you cannot pause twice in a month, and at least 15 days is left in your membership expiry.
What if the books that I wish to read aren’t available?
We accept book requests in that case, and we keep fulfilling it for lot of our customers. However, we request you to understand that these books are internally reviewed first. Once internally approved, for fulfillment of the book requests, it might take a day, or a month, and it further depends on the availability of the same with our suppliers as a whole.
How to enroll?
The first step to enroll with our library membership is to fill up below Form. We recommend mentioning the primary number which is active on Whatsapp, to ensure all updates get received by you without fail.
Once you fill up and submit the above form, the payment button will pop-up at towards the bottom of the form, and you will be receive all the needed details over Whatsapp on the primary contact number mentioned by you in enrollment form.
Why is KYC required?
Few basic details are required by us to create the member account in our system, after which the filled details are verified at our end via a KYC process. While we follow all security measures strictly, protecting the personal/private details of our members, sharing Aadhar details is OPTIONAL. The KYC can be completed by sharing soft copy of documents like latest electricity bill, masked Aadhar, driving license, Index II or passport. The document shared should be a recent one with a local permanent residence mentioned clearly on it.
The borrowing limit will be 5 for permanent residents of Pune, however for others, the borrowing limit will be 3.
What are the Library Terms and Conditions?
Our library terms and conditions can be read by clicking here.
What payment methods do we accept?
We are in partnership with Razorpay, which offers secure and almost all modes of payment, be it GPay, PayTM, Internet Banking, Credit/Debit Cards.
Still have queries?
If you still have more queries, please connect us directly clicking here.